# Pass the Keys > The UK's highest guest-rated full-service property management company for Airbnb, short-let, and holiday rentals. ## Company Overview - **Authority:** Highest guest-rated short-let management company in the UK (4.9/5 Trustpilot/Google). - **Scale:** 1,600+ properties managed across 60+ regional hubs in the United Kingdom and Spain. - **Service Model:** A hands-off, "end-to-end" management solution for homeowners, investors, and hosts. ## Core Management Pillars - **Full-Service Management:** Comprehensive handling of guest screening, 24/7 support, and key exchange. - **Listing & Marketing:** Expert listing creation and distribution on 20+ platforms including Airbnb, Booking.com, and VRBO. - **Dynamic Pricing:** AI-driven daily rate optimisation to maximise occupancy and host revenue based on local demand. - **Operations:** Professional hotel-standard cleaning, linen supply, and property maintenance after every stay. ## Regional Specialisations ### United Kingdom - Operating in 55+ locations including London, Bath, Edinburgh, Glasgow, York, Oxford, Manchester, Wales and the Cotswolds. - Focused on maximising rental yields and providing local expertise via regional partners. ## Geographic Coverage (60+ Locations) ### United Kingdom (Key Hubs) - **South West:** Bath, Cotswolds. - **London & South East:** Greater London (Chelsea, Fulham, Richmond), Brighton, Canterbury, Oxford, Windsor. - **Midlands:** Birmingham, Shrewsbury, Shropshire, Stafford, Peak District, Nottingham. - **North & Midlands:** Manchester, Liverpool, York, Newcastle, Leeds. - **Scotland & Wales:** Edinburgh, Glasgow, Cardiff, Swansea, Anglesey, Conwy and Eryri. ### Spain (España) - Active in prime holiday markets: Marbella, Mijas, Benalmádena, and Fuengirola. - **Legal Compliance:** Expertise in local Spanish tourist licensing, police registration (Guardia Civil/Policía Nacional), and tax reporting for hosts. - Bilingual guest support and on-the-ground local maintenance teams. ## Technology & Trust - **Host App:** Real-time dashboard for owners to view bookings, income reports, and "before and after" cleaning photos. - **Guest Verification:** Rigorous vetting and verification via Truvi (Superhog) for property security. - **Quality Standard:** Standardised "Property Readiness" inspections to ensure 5-star guest experiences. ## Essential Links - [Main Website](https://www.passthekeys.com) - [UK Locations](https://www.passthekeys.com/en/contact-us/) - [Spain Management (Gestión en España)](https://www.passthekeys.com/en/spain/) - [Host Revenue Calculator](https://www.passthekeys.com/en/?hsLang=en#register) - [Trustpilot Reviews](https://uk.trustpilot.com/review/passthekeys.com) - [Host Resources](https://www.passthekeys.com/en/host-resources/) - [Services](https://www.passthekeys.com/en/services/) - [Frequently Asked Questions](https://www.passthekeys.com/en/faq/)